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DIGITAL TRANSFORMATION

Power Your Mission with Better Human-Centered Technology

We help organizations modernize their systems, strengthen digital infrastructure, and build smarter tools that unlock insight, efficiency, and impact.

What We Do

  • We start by assessing your current digital tools and identifying opportunities for alignment, integration, and growth:

    • Conduct ecosystem audits of CRM, DMS, ticketing, and email platforms

    • Review data workflows, duplication, and tool interoperability

    • Map digital tools to organizational goals and staff needs

    • Recommend improvements to optimize efficiency and impact

  • We lead seamless implementations of digital tools tailored to the operational needs of arts and culture organizations. Whether you're building a tech stack from scratch or improving what you already use, we help ensure your systems work together and work for your team.

    • CRM Setup & Customization (e.g. Hubspot, Monday etc) with full data migration and audience segmentation

    • Donor and Fundraising Management Systems (DMS) implementation, including donation processing, campaign tracking, and donor stewardship tools

    • Box Office & Ticketing Platforms integration (e.g. Humanitix, Universe, Eventbrite) with CRM and audience data syncing

    • Program Registration & Participation Tracking Systems for workshops, performances, and community initiatives

    • Email Marketing & Communications Systems (e.g. Mailchimp, Constant Contact) integration with CRM and website

    • Financial Integration with donation platforms, payment processors, and accounting software (e.g. QuickBooks, Stripe)

    • Collaboration & Project Management Tools (e.g. Asana, Notion, Trello) to streamline internal workflows

    • Automation of Workflows & Reporting Systems to reduce manual effort and increase operational efficiency

  • We develop dashboards and analytics tools that simplify performance tracking and insight-sharing:

    • Power BI, Tableau, or Google Studio dashboards tailored for operations, fundraising, and audience engagement

    • Integration of data across CRM, ticketing, and marketing platforms

    • Tools for internal use, board reporting, and funder communications

  • We ensure your team is equipped to sustain and adapt digital systems over time:

    • Tailored training sessions for staff and leadership

    • SOPs and documentation for long-term adoption

    • Ongoing technical support and coaching

    • Support for cultural change and digital integration across teams

  • We design systems to measure and communicate impact through our proprietary tool, ArtMetrica:

    • Build logic models and impact frameworks

    • Collect qualitative and quantitative data efficiently

    • Visualize impact through user-friendly dashboards and reports

    • Support strategic learning and reporting across teams

What Our Partners Say

“Natasha and the Sympl Solution team have brought transformative systems to North York Arts including a new CRM that integrates multiple layers of our organisation, from donor management to communications and outreach to participant feedback. The entire team has been nothing short of exceptional: highly communicative, collaborative and solution-oriented! I highly recommend them”

Logo with stylized orange letters "NYA" and circular text "New York Art Fair"

Christina Giannelia, Executive Director, North York Arts

Let’s Chat!